Time Warner Cable

This past Friday, I arrived home at 7:30am to find that not only did I not have cable tv, I didn't have Internet nor DIGITAL PHONE. So, I call TW Cable and advise them of this. Since the phone being out is a priority, they were going to get someone out right away as opposed to the next day or Sunday. I asked if they could call me on my cell phone so I would know they were on the way and I would get up from napping to meet them. I received a phone call 1 hour later and when I looked at my Phone Modem, it was back online. TV was back and Internet was back. Okay, done deal???? NOT!!!

On Monday at 2:30 pm, everything went out again. I called and learned that there was an outage and it would be back on in 2 hours. Note that the AUTOMATED recording kept saying 90 minutes. We went to eat and when we returned home, it was back on. That was at 7:30 pm.

On Wednesday, it went out again. Same time. I called about 5-7 times and no one could tell me anything and were going to handle it as an isolated case. Well, my neighbor calls and not only is hers out, but my other neighbor as well. I call and get this very nice young lady and she was very helpful. I learned that the fiber optic cable had been cut on FRIDAY, MONDAY AND WEDNESDAY. Due to all the problems and phone calls I had to make from my cell phone, TW Cable has issued me a months free service.

NOW, you say, John, what is your point here? Well, here is my point and it relates back to an earlier post about relying on computers and technology.

Here is a large company with many thousands of customers. I understand that things are going to happen and lines are going to get cut. Working for Pike Electric, I know this all to well as I have cut phone and cable lines myself due to them not being located correctly. Nonetheless, You call and they are not showing an outage by looking at the computer BUT, the automated COMPUTER voice tells you that there IS an outage. Who's right and who's wrong here. Well, I did learn that the human was wrong. You have to be persistant and make your demands clear. Tell them how you feel without being rude and yelling. That will get you further than anything else in this world. Going on, you have this big company and no one can tell you what is going on and while some are customer service oriented, others just want to get you off the phone. While Idon't like asking for a supervisor everytime I call somewhere with a complaint, if I don't get the answer or response that I feel that I deserve, I ask for a supervisor. Lastly, don't tell me that the supervisor is going to tell me the same thing or can't do anything for me. LET ME FIND THIS OUT BY LETTING ME TALK TO THE SUPERVISOR.

The world today as we know it.

The world today as we know it is filled with technology that 20 years ago, we didn't even know existed nor did we ever think would come to be. 20 years ago, we would hear people talk about in 30 years we would be riding in and driving flying saucers or something of the sort. Well, we're not quite there but I do belive it's coming. We live in a society where computers run our world and our everyday life. Like or not, admit it or not, it's true. While I am only 37 years young, the "younger" people today freak out when their computer go down. It's like they cannot operate or function with their computer.

Now, don't get me wrong, I like playing on the computer just as much as anyone else does but when you cannot do your job without it, this could pose a problem. Our Cable TV relies on computers, our Electric relies on computers and god forbid if you have a problem with any of them because the people that work for these companies can't tell you jack.

Crime is at an all time high. This includes murders. Our tempers are right on edge because of various reasons. For those of us that hold a job, we are on edge because of the stress of the everyday work load. The demand for service by our citizens and customers are high and expectations are high. This causes us to strive to provide top quality customer service and yet it's just not enough. This is because customers expect too much for nothing. As for those that can't hold a job? Well, let me say a few things to you.

What is the REAL reason you can't hold a job? You don't have to admit it outloud for fear of shame or critisisim but you know why you can't hold a job. It's one of several things. Either you are on drugs and drugs have ruined your life or you are just too damn lazy to work and let us working people or those that have worked in the past and are attempting to find a job now, support you. Hell, why work when you get a free ride of food, water and shelter. Geesh, what more could a human ask for?

Anyways, I'm not going to get any further into that or I'll be here the rest of the morning and I have other things I need to do like getting ready to leave for the beach.

Another thing is PARENTING. What in the hell has happened to the parents today that was growing up when I was? Everyone is scared of what their kid is going to scream or who they are going to call. Get the hell over it people. If you have a disiplinary issue with your kid, beat their butt's and dont' worry about who they say they are going to call. Even if they have the phone number in the Cell phone that you pay the bill on or can get it off the internet using the computer that you bought. Hell, take that stuff away from them and let them look in a phone book. Maybe they can recite their ABC's. NO!! They would have pick it up and read it. We parents today need to pull out the belt and use it. I want to see the day that Jared and Jeremy try to pull that crap with either one of us.

Well, I have ranted and raved enough now. Hopefully even if you do not agree with me that you at least found it amuzing or entertaining. I'm getting really sleepy right now so I'm done for the time being.

Paris Hilton, Nicole Richie and Lindsay Lohan = The Three Stooges

Geesh, these three should make their own TV show. I'm sure it would be a hit for about one day. Look, here is the deal.

Paris, Nicole and Lindsay obviously have issues with Drinking and Driving and Driving on a suspended license. The one thing that they all have in common is that they have more money than you and I probably do. Oh, forgot one thing. They are blonde. This, I'm sure is why they ALL got out lightly. I'm sorry but when you have a cocaine charge, that is not something small and should be and in most states is, ILLEGAL and a Felony on any amount. The lawyers, spokespersons can say what they want to but they were not treated equally as compared to anyone else that is not famous. Wow, what a wonderful legal society we live in today. You can count on the court system for all your needs........provided you have the $$$$$$.

Happy drinking :o)

Michael Vick

What in the hell is this guy thinking? And to beat all, the head of the NAACP in Atlanta openly stated to Foxnews that he did not see an issue with Mr. Vick being reinstated to the NFL after he done his time and even "suggested" that this happen. Wow!! Are we condoning what we do in the publics eyes? Seems as we are. What I don't understand is this. Here is a man that works as a professional football player making millions and then he has to "supplement" his income by fighting dogs and betting on dogs. Not only is the cruel and in-humane but it's against the law. Then, we have to throw in the transporting across state lines charge. I think that right now, Mr. Vick needs to concentrate on his charges and telling the truth before he starts thinking about coming back to the NFL. I can tell you right now, if the NFL lets him come back in any capacity other than a waterboy, I'll be very disappointed. What kind of message does this send to the little guys playing backyard football and playing in their school stadiums every weekend? You can play football, make big money and oh, by the way little fellar, you can fight your PitBull on your off time and make even more money.